Our integrated business services help healthcare payers provide outstanding customer experiences, maximize operational efficiency, minimize their medical loss ratio & manage the high risk patient management.
Technosoft is committed to offering value-added Healthcare BPM + IT solutions to our clients for performance optimization and profitability. We have always aimed to be value partners to our clients, taking pride in their business growth. The company’s operational approach is designed to create strategic partnerships with clients and provide exceptional customer service.
We believe true value is best created when our solutions focus on specific client issues and are developed with intensive analysis and expertise. Our offerings are tailored to mitigate specific customer pain point, and also providecomprehensive, sustainable and scalable solutions. We have large pool of skilled resources who can be deployed in no time to kick-start new engagements, both at our onsite and offshore centers. Some of our differentiators are:
Technosoft provides a highly flexible, scalable solution that helps store, represent, and manage the rich complexities in provider information and relationships. It serves as an intelligent single source for all provider data that supports the information needs of plans, providers and members, improving client operations by 50%.
Technosoft came up with a flexible, scalable solution that helps store the large volumes of provider information, and handle the rich complexities that managing such information entails. It serves as an intelligent single source for all provider data, improving client operations by 50%.
The secret behind a leading wellness provider’s revenue growth, rapid market expansion and superior customer satisfaction was an industry pioneering wellness ERP architected, designed and developed by Technosoft. We have partnered with wellness provider to develop an end-to-end resource planning application and upgraded it towards continuous improvement.
Technosoft’s 4 stage approach in Membership Management boosts self-service and contained rates for the insurance provider. With a systematic, user-centric approach to analysis and design of the IVR functionality, we were able to increase the rate of callers with higher containment rates. We were also able to reduce the average call duration by up to 50%, thereby increasing cutomer satisfaction.