Digital Commerce & Customer Experience
Managed Services

Take advantage of an always-on system and resources to accelerate your growth

Digital Commerce Managed Services
NURTURE YOUR BUSINESS WHILE WE SCALE YOUR E-COMMERCE ECOSYSTEMS

eCommerce Managed Services
the challenge

Maintaining a competitive edge in a constant world of digital diversity & change

In a digital world of non-stop evolution, brands need to create an edge by continually refining not only their products, but also their delivery, visibility, and presentation. This requires expertise in both the latest technologies and the latest best practices in digital commerce.

eCommerce website managed services
What we do

MANAGE COMPOSABLE ARCHITECTED MULTI-SOURCED ENVIRONMENTS FOR HOLISTIC GROWTH

Delivering a seamless, secure and consistent experience, at every customer interaction, is indispensable for long-term eCommerce success. A structured and tailored approach enables enterprises to create functions that stand true to their business and IT objectives while maintaining the bottom line.

Apexon constructs an experience map and track the customer journey at each touchpoint, to accentuate the chances of engaging with the customer across the customer journey.

Our Offerings
end-to-end Digital Commerce Managed Services

Our Digital Commerce Managed Services include:

User Experience for eCommerce

User Experience for eCommerce

Platform Implementation

Platform Implementation

Upgrade and Migration

Upgrade and Migration

Headless Content and CX

Headless Content and CX

Performance Audit and Tuning

Performance Audit and Tuning

Site Audit and Optimization

Site Audit and Optimization

SEO Audit and Implementation

SEO Audit and Implementation

eCommerce Testing and QA

eCommerce Testing and QA

THE OUTCOMES WE DELIVER

Support & maintenance of technology operations for growing e-commerce business, while you pursue mission-critical business goals

Apexon’s Managed Services deliver significant business advantages:

Latest Technologies And Best Practices In Digital Commerce

Ability to stay up with the latest technologies best practices in digital commerce

Optimized platform maintenance and performance

Optimized platform maintenance and performance

Streamlined commerce site enhancements and upgrades

Streamlined commerce site enhancements and upgrades

Higher Quality User Experiences

Higher quality user experiences, and increased customer loyalty and repeat business

Increased website traffic, conversions, and sales

Increased website traffic, conversions, and sales

Reduced IT service dependencies and costs

Reduced IT service dependencies and costs

Increased business capacity and speed

Increased business capacity and speed

Our methodology

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how we do it

Scalable, and secure platform-building proficiencies

Fully functional, flexible, scalable, and secure platform-building proficiencies

Enhanced personalization with Artificial Intelligence integration

Enhanced personalization with Artificial Intelligence integration

Data Analysis and SEO optimization

Data Analysis and SEO optimization

Customer journey mapping

Customer journey mapping with technology transformation roadmap

Assessment of the existing implementation

Assessment of the existing implementation against product’s best practices from extendibility, scalability, and upgradability perspective

Detailed site performance reporting

Detailed site performance report with architecture and process improvement recommendations

Gap analysis between current operations and industry’s best practice

The gap analysis b/w current operations and industry’s best practice

Comparative analysis and recommendations

Comparative analysis and recommendations based on business and technology roadmap

Key Partnerships

Why Apexon

At Apexon, we understand that the best service comes from creating a tailored solution that meets the exact needs of our clients.

Our service-driven model optimizes your multi-sourced environment to create a customer-led perspective that supports holistic growth. We use a structured and tailored approach to ensure that your key differentiators are at the forefront of our services. We also track the core user at each gateway and touchpoint to accentuate chances of conversion. With Apexon, you can be sure that your exact needs will be met through a tailored solution.

customer testimonials

“Apexon was an excellent business partner in our ecommerce web and mobile platform”

John Kirk CIO, The Vitamin Shoppe

What Our Customers Say

Yatin Pradhan

Their(Apexon) attention to detail and continued focus on CD Valet has kind of proved that we made the right decision and we have expanded from one team to multiple teams. We are surveying about 31,000 CD rates on a weekly basis and Apexon plays a very important part in that process.

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Yatin Pradhan
VP, Product Management, Seattle Bank
Seattle Bank