APEXON AWS CLOUD ENGINEERING SERVICES

APEXON AWS CLOUD MANAGEMENT & OPERATIONS

Item: APEXON AWS CLOUD MANAGEMENT & OPERATIONS
Rating: 5
Author: Yatin Pradhan

Operate efficiently and securely in the cloud, at scale

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THE CLOUD REQUIRES EFFICIENT IT OPERATIONS TOO

Businesses of all types are moving more and more of their IT infrastructure and services to the cloud to streamline operational costs, optimize IT processes and accelerate software development and innovation. And AWS is helping to lead the way with proven models and tools businesses need to operate their cloud infrastructure efficiently and securely.

The ability to take advantage of AWS’s capabilities and tools requires expertise in the effective management and operation of cloud infrastructure. This includes including planning, provisioning, monitoring and security while also maintaining full visibility and operational agility. It also requires in depth experience working with AWS.

AWS CLOUD MANAGEMENT & OPERATIONS

OPTIMIZING THE PERFORMANCE OF YOUR AWS CLOUD ENVIRONMENT

Apexon offers a global team of certified AWS architects and engineers dedicated to a comprehensive set of services to optimize, secure and scale the performance of AWS cloud environments. These include implementation, monitoring, data analytics, DevSecOps, site reliability engineering (SRE), and remote device management.

We provide much more than break-fix and operations support. Our team offers 24/7 global support, guaranteed SLAs and rapid response, cloud training and process implementation, AWS cost optimization, and dedicated project management with regular reviews and long term planning. We are dedicated to continually innovating, evolving and improving your AWS environment on your cloud journey.

AWS CLOUD MANAGEMENT & OPERATIONS SERVICE OFFERINGS

Monitoring & Operational Intelligence

Artificial intelligence for IT Operations (or AIOps) is helping SREs, DevOps, and developers effectively navigate the challenges around application and infrastructure complexity by improving the efficiency and effectiveness of application and infrastructure monitoring through task automation. This helps reduce the workload on observability teams and free up time to spend on more meaningful analysis.

Apexon OpenRefresh helps enterprises do meaningful monitoring to gain enhanced visibility across hybrid IT projects with an AI-First approach. Predictable node-based pricing drives productivity savings (+20% reduced costs of apps + infra budgets) and reduces MTTR by up to 70% and system outages by 50%.

The core deliverables this service include:

Complete Observability

Auto-detect anomalies with real-time monitoring module

Accurate Prediction & Prevention

Remove network blind spots with our partner Heal’s patented AI technology – TaralAI

Automatic Learning & Remediation

Create systems that learn from past events and automatically troubleshoot using cutting-edge machine learning algorithms

Site Reliability Engineering (SRE)

Apexon offers outcome-based, SLA-driven managed implementation and support services for AWS designed to optimize support overhead, reduce costs and increase reliability.

SRE services include:

Resource provisioning
& management

Patch
management

Monitoring
& automation

Logging Incident
management

Service request &
change management

Infrastructure
support

AWS Support
reporting

Security &
access management

Reporting

DevSecOps

Apexon’s approach to DevSecOps is based on a set of principles, practices and technology enablers/accelerators that are readily available. This drives cost savings from day one and leverages automated services to guarantee saving in resources, tooling and process cost.

The key tenets of Apexon’s approach include:

Orchestrating AWS-cloud tools and services

Enforcing security

Leveraging automation to ensure site reliability and availability of business functions at-all-times

Remote Device Management

Apexon has built packaged solutions to simplify the monitoring of critical IoT devices for higher levels of performance and service quality. These solutions offer a defined framework and process that leverage AWS services and align with AWS best practices.

Key capabilities include:

Data collection

From IoT devices, edge devices and companion applications

Real-time dashboards

For monitoring events and alerts; with drill-down filters for event/error analysis

Customized events and user journey

To monitor and analyze trends

Data Loader

With seamless data ingestion from other analytics platform

Business KPI monitoring

Support and management

Remote device management

For software/ firmware updates and customer support

AWS TOOLS

Apexon also uses the full complement of AWS services and tools to ensure the effective management and operation of your AWS cloud environment. These include: