The Rise of Predictive Banking – How Financial Institutions Can Stay Ahead...
According to the International Data Corporation, by 2025, global banks will process over 463 exabytes of data annually - yet 85% of it remains untapped. In an era of...
BFSI
The Rise of Agentic AI in Banking
The emergence of Agentic AI – autonomous systems capable of independent decision-making and complex problem-solving – represents not just a technological advancement but a...
The Future of Finance: Embracing GenAI Innovation
The BFSI (Banking, Financial Services, and Insurance) sector is entering a transformative era, where Generative AI (GenAI) is poised to drive significant changes in operations,...
Can checkout experience reduce payment disputes?
I’ve only occasionally found transactions on my statement that I couldn’t recognize, prompting me to contact the merchant or the bank. The customer service representative...
Hyper-Personalization in Banking – The Future of Client Engagement
In today’s highly competitive landscape, banks must navigate technological disruption, evolving customer expectations, and regulatory pressures. One emerging differentiator has...
Elevating Payment Experience – Interoperability
It is estimated that 40% of online buyers would abandon the purchase if their preferred payment method were unavailable at the checkout. Payment is one of the most ancient and...
The Rise of Real-Time Payments: The Three I’s for a Seamless Experience
Introduction Real-time payments (RTP) are revolutionizing the way we transact. From UPI in India to PIX in Brazil, these innovative payment methods are disrupting traditional...
Streamlining Cross-Border Payments with ISO 20022 Standards
Cross-border payments have been a source of annoyance due to the absence of universal protocols and standards. Various financial institutions and regions have attempted to address...
Data-Driven CX: The Key to Addressing Friendly Frauds and Enhancing Customer Sat...
A year ago, I purchased a treadmill that included a subscription fitness app, free for the first six months. Around the same time, I also subscribed to a subscription...
Credit Card Competition Act and the Evolving Payment Landscape
The Payment Revolution: Choice, Competition, and Challenges Did you know? The Credit Card Competition Act (CCCA) could potentially reduce interchange fees for U.S. merchants by...
Elevating BFSI Excellence with Apexon’s Innovative Salesforce Solutions
Introduction Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes to manage their customer interactions and...
Front-End Dashboards in BFSI: Real-World Use Cases
In the world of banking, financial services, and insurance (BFSI), the abundance of data and the critical nature of decisions pose significant challenges for business leaders....
7-Step Guide to Implementing Front-End Dashboards in BFSI Organizations
In the dynamic landscape of BFSI (Banking, Financial Services, and Insurance) organizations, data is the key to unlocking growth and success. Having access to real-time,...
SVB Failure Highlights Need for Improved Risk Assessment, Data Strategy for Mid-...
The collapse of SVB has highlighted the need for better risk assessment for mid-sized banks. While there are strong controls for larger banks, smaller institutions are not...
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