The relationship between compliance and competitive advantage in financial services has fundamentally shifted. What was once viewed primarily as a cost center has emerged as a...
The BFSI (Banking, Financial Services, and Insurance) sector is entering a transformative era, where Generative AI (GenAI) is poised to drive significant changes in operations,...
I’ve only occasionally found transactions on my statement that I couldn’t recognize, prompting me to contact the merchant or the bank. The customer service representative...
In today’s highly competitive landscape, banks must navigate technological disruption, evolving customer expectations, and regulatory pressures. One emerging differentiator has...
It is estimated that 40% of online buyers would abandon the purchase if their preferred payment method were unavailable at the checkout. Payment is one of the most ancient and...
In 2023 alone, financial institutions globally faced over $10 billion in fines for non-compliance with Anti-Money Laundering (AML) regulations. For banks, AML is no longer just a...
Introduction Real-time payments (RTP) are revolutionizing the way we transact. From UPI in India to PIX in Brazil, these innovative payment methods are disrupting traditional...
Cross-border payments have been a source of annoyance due to the absence of universal protocols and standards. Various financial institutions and regions have attempted to address...
A year ago, I purchased a treadmill that included a subscription fitness app, free for the first six months. Around the same time, I also subscribed to a subscription...
The Payment Revolution: Choice, Competition, and Challenges Did you know? The Credit Card Competition Act (CCCA) could potentially reduce interchange fees for U.S. merchants by...
Introduction Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes to manage their customer interactions and...
In the world of banking, financial services, and insurance (BFSI), the abundance of data and the critical nature of decisions pose significant challenges for business leaders....
In the dynamic landscape of BFSI (Banking, Financial Services, and Insurance) organizations, data is the key to unlocking growth and success. Having access to real-time,...
The collapse of SVB has highlighted the need for better risk assessment for mid-sized banks. While there are strong controls for larger banks, smaller institutions are not...
