The Value of Conducting a Customer Experience Audit
Happy and happy clients who will stick to you in the long term are the ultimate goal, right? This necessitates the optimal customer experience! Today, customer experience (CX)...
Success Stories
Healthcare Company Transforms its Data to Improve the Patient Experience
The Brief A healthcare company partnered with Apexon to create a single source of truth for billing, patient, and employee data. The company grew quickly by tailoring its care...
Modernizing At-Home Care Through Cloud Technology
THE BRIEF A healthcare company based in Michigan provides several pediatric and adult medical care services. The company specializes in supporting children with Autism...
Salesforce Sales Cloud Reduces Technical Debt By 90%
The Brief A Chicago based icon since 1891, Bulley & Andrews provides cutting edge construction services centered around innovation, technology, and best practices in the...
Modernization of National Furniture Retailer’s Product Display Pages (PDP)
The Brief A national furniture retailer with more than 200 stores that specializes in affordable, modern, and customizable furniture has an incredible e-commerce website. In...
How to Avoid the Pitfalls of Salesforce Triggers
THE BRIEF The client, a 60 year old established B2B leader in their industry, was undergoing a digital transformation to support and optimize their national operations. In...