Agentforce with Autonomous AI: Revolutionizing Customer Service
Salesforce has kicked off its biggest event, Dreamforce 2024 that will spotlight innovations in AI and customer experience, particularly with the introduction of Agentforce, a new...
Salesforce
Transforming Retail with Apexon: Mastering Salesforce Data Cloud for Unmatched C...
In the fast-paced world of retail, the fusion of cutting-edge technology with strategic commerce is not just a trend—it's a revolution. At the forefront of this transformative...
Elevating BFSI Excellence with Apexon’s Innovative Salesforce Solutions
Introduction Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes to manage their customer interactions and...
7 Tips for Greater Employee Independence
I’m at the point in my career where I don’t want to use my brain. What I mean is, I want my team to be confident enough to solve problems without my help. When my people can...
Optimize Employee Experience Pt 1: Remote Workers
Millions of people all around the country are contributing to their organization in a big way—from their couch. Therefore, enhancing the employee experience (EX) for remote...
Optimize Employee Experience Pt 2: Manage Employee Journey
A new analysis found 48% of the working population in America is actively searching for a job or watching for other opportunities. The modern HR experience follows the philosophy...
Ten Ways to Empower Your Sales Team
Customers are increasingly raising their expectations for services, including the sales process. And soft skills can only get salespeople so far. A centralized technology is at...
7 Best Technology Practices to Create Stronger Employee Connections
In-person connections are much harder to make since the COVID-19 pandemic sent the world into a virtual tailspin. Even with remote work, it’s still imperative to create a united...
6 Behaviors to Strengthen Client Relationships
Back at university, I worked at bars, restaurants, and even nightclubs to help put me through school. And though the scenery and clientele have changed considerably, I am still...
How Salesforce will Become Your Virtual Office in 2022
More than a hundred thousand companies rely on Salesforce products to supercharge their sales pipelines and help build genuine relationships with customers and employees. But...
A Day in the Life of Nick Kelly, Salesforce Developer
As a Salesforce Developer at Apexon, I work with business analysts and clients regarding unique business problems they experience and/or requirements to provide them with...
A Day in the Life of a Salesforce Developer
https://youtu.be/5zoUpgcuTMc I’ve been a Salesforce Developer at Apexon for over a year now. During this time, I’ve learned how to solve elaborate problems for clients and...
Salesforce for Manufacturing Companies: What to Know before Taking the Leap
The past year has been challenging for many manufacturing companies. Disruptions to supply chains around the world have made it difficult to both get raw materials and deliver...
Should You Embrace a Crawl, Walk, Run Salesforce Rollout Plan?
It’s hard to understate the impact your organization’s rollout plan will have on the overall success of your Salesforce adoption. That’s because your rollout plan determines...
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