Customer-Focused Agile Development-How Do You Do It?

We are living in the age of the customer. More and more, they are in the driving seat — and that means your development process needs to evolve. Not only does your development process need to be iterative, but it also needs to be customer-focused.

So how do you do that? How can you incorporate frequently changing requirements without affecting your time-to-market? And how can you sensibly deal with constantly-changing customer feedback and priorities?

These were questions asked and answered in our webinar with International SOS and Forrester.   If you didn’t get the chance to catch the webinar live.

In this webinar, Sanil Pillai, Director of Apexon Labs, along with guest speakers Tim Daniel, Executive Vice President, International SOS and John M Wargo, Principal Analyst at Forrester Research analyzed the current state of the application development and delivery market, how Apexon built the ‘E-health Portal’ for International SOS using Iterative Development methodology and the value of Iterative Development.

Application development market analysis

The webinar begins with Forrester Research’s Principal Analyst, John M Wargo, explaining the current state of the application development and delivery market. He discusses what living in “The Age of the Customer” means for your mobile strategy and what activities you can implement to improve the customer experience.

Can IT deliver the app that you need? Wargo talks about what your IT department must be equipped with to create the app that you desire. He also explains the difference between Information Technology and Business Technology, and how they will affect the long- and short-term of your mobile strategy.

International SOS ‘E-health Portal’ Case Study

Tim Daniel, Executive Vice President of International SOS, the world’s leading medical and travel security company, walks through the challenges, approach and results of the development of the ‘E-health Portal’. The ‘E-health Portal’ was designed to keep employees safe during pandemics and other health related incidents, and was developed using Iterative Development. By utilizing Iterative Development, development teams were able to react quickly to evolving requirements.

As the International SOS case study will highlight, Iterative Development comes with many advantages. Take a look at the full webinar recording to learn how to create better, more customer-centric applications in less time.

If you would like to hear about how we can leverage Iterative Development to enhance your application delivery strategy, contact us here.