Truth: The Key Ingredient to Winning More Clients
Trust is at the center of every decision customers make. Over the years, I’ve narrowed the client decision-making process down to 3 questions: Can they trust you to tell...
Blogs - Experience, Data & Analytics And Artificial Intelligence
Divergent vs. Convergent: Finding the Right Balance
User Experience (UX) is all about understanding their needs and providing solutions in the digital products we design. We lean on Design Thinking in our daily problem-solving work...
5 Ways Automation Humanizes the Workplace [Plus 1 Bonus]
When you think of automation, you may associate it with a lack of humans. But in this article, we are going to argue just the opposite. Ahead, we will discuss how automation is...
5 Practical Ways to Improve Data Governance for Financial Institutions
Good data governance is supposed to help financial services companies control their data, improve compliance, and adapt more quickly to the near-constant changes of the financial...
The Case for Agile Transformation: Overcoming Challenges and Myths
This blog was cowritten by Russell Craxford, Head of Quality Management at Infostretch Several years ago, we had the opportunity to work on an exciting new waterfall project...
Android 13 Developer Preview: New Features and APIs
The Developer Preview for Android 13 has been released, and Google has come up with some long-awaited modifications and introductions. The preview was released with a set of...
Data Governance vs Data Management
This article will talk about the need for maturing the QA process from Ad-hoc to optimization and how this can help enhance testing in the software development environments....
How To Use Consumer Digital Footprints to Personalize Services
Digital footprints are highly sought after by businesses because that information helps them understand their consumers’ online activities. Thus, they are afforded an...
How IoT is Advancing Remote Patient Monitoring
Healthcare is no longer bound to brick-and-mortar facilities. Telehealth solutions like Remote Patient Monitoring (RPM) allows providers to capture vitals from the patients...
7 Tips for Greater Employee Independence
I’m at the point in my career where I don’t want to use my brain. What I mean is, I want my team to be confident enough to solve problems without my help. When my people can...
Optimize Employee Experience Pt 1: Remote Workers
Millions of people all around the country are contributing to their organization in a big way—from their couch. Therefore, enhancing the employee experience (EX) for remote...
Optimize Employee Experience Pt 3: Measure Employee Engagement
Only 16% of employees worldwide are fully engaged. This means that 84% of workers are merely “coming to work,” and not contributing to their full potential. Employee...
Understanding the UX Design Process
Impactful user experiences do not just delight, but also improve our users lives by directly addressing the issues they face. The UX design process is a series of iterative steps...
Ten Ways to Empower Your Sales Team
Customers are increasingly raising their expectations for services, including the sales process. And soft skills can only get salespeople so far. A centralized technology is at...
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