A Day in the Life of a Test Engineer
Heather Carter explains why being a Test Engineer is such a rewarding career path to tread… While studying Software Engineering at University, most of my fellow students...
Blogs - Experience, Data & Analytics And Artificial Intelligence
How Design Systems Can Increase Your Organization’s Efficiency and Productivit...
I’ve written in the past about how users’ digital experience fits into digital transformation. In this piece, I’m going to approach the topic from a different angle: how...
Why the Internet of Things Needs 5G Connectivity
As the connected society continues to both evolve and impact our daily lives, the number of devices that are part of the Internet of Things is accelerating at an astonishing rate....
Toward More Ethical KPIs
Discussions of digital transformation tend to focus on how new technologies can improve business profits – and with reason. Making profits is how businesses stay around. Too...
How Digital Transformation is Driving Customer Experience
This blog, co-written with Richard Alvarez (UX Practice Lead, Apexon), draws on their joint experience in the Customer Experience environments. Digital transformation is no...
Technical Excellence Program: A Different Kind of Software Bootcamp
I believe that anyone with strong critical thinking skills and a deep interest in computer science can become a great software engineer, given the right training and...
How Amazon HealthLake Makes Sense of Health Science Data
Pop quiz: Do you know how much data was created in 2020? The answer, unsurprisingly is a LOT! Every human on average created 1.7 MB of data per second. To put that into context...
How Data, Analytics and Insights Can Improve Customer Service
This blog, co-written with Thanneermalai Krishnappan (Technical Manager, Apexon), draws on their joint experience in the data and analytics environments. The 24/7 nature of the...
Apexon Wins a Gold Stevie Award
Apexon was named the winner of a Gold Stevie® Award in the Best Technical Support Solution - Computer Technologies category in The 2021 International Business Awards®, thanks to...
Where Does Digital Experience Fit into Digital Transformation?
While nearly every executive today spends at least some time thinking about digital transformation, it’s my experience that no two people agree on exactly what digital...
To Stay Ahead of the Competition, Start with Empathy
I recently outlined the difference between customer experience (CX) and user experience (UX) in a blog post on the intersection of these two domains, and it got me thinking about...
Everyone at Your Company Contributes to UX. Here’s How to Encourage Participat...
User experience (UX) encompasses the many ways a user enagages with a digital product – from their emotional reaction to using it to the way it affects their...
Salesforce for Manufacturing Companies: What to Know before Taking the Leap
The past year has been challenging for many manufacturing companies. Disruptions to supply chains around the world have made it difficult to both get raw materials and deliver...
How Data Governance Can Make Banks & Other Financial Institutions More Adap...
Since Biden’s inauguration in January, there’s been a shift toward greater regulation for the financial services sector – as is usually the case with Democratic...
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