How Amazon HealthLake Makes Sense of Health Science Data
Pop quiz: Do you know how much data was created in 2020? The answer, unsurprisingly is a LOT! Every human on average created 1.7 MB of data per second. To put that into context...
Blogs - Experience, Data & Analytics And Artificial Intelligence
How Data, Analytics and Insights Can Improve Customer Service
This blog, co-written with Thanneermalai Krishnappan (Technical Manager, Apexon), draws on their joint experience in the data and analytics environments. The 24/7 nature of the...
Apexon Wins a Gold Stevie Award
Apexon was named the winner of a Gold Stevie® Award in the Best Technical Support Solution - Computer Technologies category in The 2021 International Business Awards®, thanks to...
Where Does Digital Experience Fit into Digital Transformation?
While nearly every executive today spends at least some time thinking about digital transformation, it’s my experience that no two people agree on exactly what digital...
To Stay Ahead of the Competition, Start with Empathy
I recently outlined the difference between customer experience (CX) and user experience (UX) in a blog post on the intersection of these two domains, and it got me thinking about...
Last Month at AWS: August Edition
The events of last year might not have been fully replicated in 2021, but there is little doubt that the last eight months has still managed to provide companies with plenty of...
Salesforce for Manufacturing Companies: What to Know before Taking the Leap
The past year has been challenging for many manufacturing companies. Disruptions to supply chains around the world have made it difficult to both get raw materials and deliver...
How Data Governance Can Make Banks & Other Financial Institutions More Adap...
Since Biden’s inauguration in January, there’s been a shift toward greater regulation for the financial services sector – as is usually the case with Democratic...
Why Digital Transformation Must be a Strategic Priority
Over the last decade, the term “digital transformation” has become less of a buzzword and more of a business optimization strategy. And while the demands of the connected...
Quality Engineering Needs an Agile Mindset
With two decades of popularity behind it, Agile has become the go-to methodology for any company that wants to not only move fast and break things, but also incorporate a certain...
Customer Experience & User Experience: Where they Meet
This blog, co-written with Richard Alvarez (UX Practice Lead, Apexon), draws on their joint experience in the CX and UX environments. Ask the average person if the customer...
Thinking of Acquiring a Neobank? Evaluate How Its Data Is Organized
The financial industry has seen a frenzy of mergers and acquisitions over the past few years that looks different from the type of activity we saw not 10 years ago. What’s the...
Should You Embrace a Crawl, Walk, Run Salesforce Rollout Plan?
It’s hard to understate the impact your organization’s rollout plan will have on the overall success of your Salesforce adoption. That’s because your rollout plan determines...
How Salesforce Can Help Personalize Patient Journeys
Salesforce Health Cloud has truly transformative potential for healthcare organizations (including doctors’ offices, insurance providers, hospital groups, and others) interested...
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