Blogs - Experience, Data & Analytics And Artificial Intelligence

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How Digital Twins Can Transform Patient Diagnosis & Treatment

The connected society has been the catalyst for a plethora of digital initiatives and innovations, but the increased adoption of the internet of things across every industry is...

How Amazon HealthLake Makes Sense of Health Science Data

Pop quiz: Do you know how much data was created in 2020? The answer, unsurprisingly is a LOT! Every human on average created 1.7 MB of data per second. To put that into context...

How Data, Analytics and Insights Can Improve Customer Service

This blog, co-written with Thanneermalai Krishnappan (Technical Manager, Apexon), draws on their joint experience in the data and analytics environments. The 24/7 nature of the...

Apexon Wins a Gold Stevie Award

Apexon was named the winner of a Gold Stevie® Award in the Best Technical Support Solution - Computer Technologies category in The 2021 International Business Awards®, thanks to...

Where Does Digital Experience Fit into Digital Transformation?

While nearly every executive today spends at least some time thinking about digital transformation, it’s my experience that no two people agree on exactly what digital...

To Stay Ahead of the Competition, Start with Empathy

I recently outlined the difference between customer experience (CX) and user experience (UX) in a blog post on the intersection of these two domains, and it got me thinking about...

Everyone at Your Company Contributes to UX. Here’s How to Encourage Participat...

User experience (UX) encompasses the many ways a user enagages with a digital product – from their emotional reaction to using it to the way it affects their...

Salesforce for Manufacturing Companies: What to Know before Taking the Leap

The past year has been challenging for many manufacturing companies. Disruptions to supply chains around the world have made it difficult to both get raw materials and deliver...

How Data Governance Can Make Banks & Other Financial Institutions More Adap...

Since Biden’s inauguration in January, there’s been a shift toward greater regulation for the financial services sector – as is usually the case with Democratic...

Why Digital Transformation Must be a Strategic Priority

Over the last decade, the term “digital transformation” has become less of a buzzword and more of a business optimization strategy. And while the demands of the connected...

Quality Engineering Needs an Agile Mindset

With two decades of popularity behind it, Agile has become the go-to methodology for any company that wants to not only move fast and break things, but also incorporate a certain...

Never-Ending Cyberattacks Highlight Need for Effective Data Security

Stop me if you have heard this one before; cyber criminals are going to steal your data, your identity, and your entire digital footprint. Much like the Terminator, they can’t...

Thinking of Acquiring a Neobank? Evaluate How Its Data Is Organized

The financial industry has seen a frenzy of mergers and acquisitions over the past few years that looks different from the type of activity we saw not 10 years ago. What’s the...

Should You Embrace a Crawl, Walk, Run Salesforce Rollout Plan?

It’s hard to understate the impact your organization’s rollout plan will have on the overall success of your Salesforce adoption. That’s because your rollout plan determines...

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