How Virtual Care, RPM Improves Patient Experience and Physician Efficiency
The face of healthcare is transforming thanks to technology and changing patient demands. Healthcare institutions are rapidly evolving in an attempt to future-proof their...
Blogs - Experience, Data & Analytics And Artificial Intelligence
Tips for Personalizing the Omnichannel eCommerce Customer Experience
Since the pandemic, we’ve seen an even greater shift to online spending. With customers interacting via web, mobile, voice, digital, and email, companies have the opportunity to...
5 Connected Loyalty Best Practices to Improve Customer Retention
From the early days of cutout coupons on packaged boxes to today’s sophisticated digital programs, loyalty has been a critical part of business success. Indeed, the time-honored...
The Importance of Software Testing and Why It Should Be Taught in Universities
Starting a career in the technology sector right after graduating from university opened my eyes to a very vital topic: the importance of testing. I completed both a bachelor’s...
Empowering Patients with Chronic Conditions, Providers, and Payers with RPM
Ninety percent of the nation’s annual healthcare expenditures are for people with chronic and mental health conditions. Six of 10 adults in the U.S. have a chronic disease. Four...
9 Initiatives to Promote Upskilling in the Tech Industry
We take great pride in building strong, lasting relationships with our employees. By providing opportunities to learn new skills, we empower people to further their careers and...
How Large Language Modules and ChatGPT Will Drive Industry Transformation
Generative pre-trained transformer (GPT) is a form of artificial intelligence (AI) that produces unique results, as opposed to relying on data sets to draw conclusions. This type...
Why Improving Health Outcomes is Contingent on Understanding SDOH
Non-medical factors like the condition in which people are born, raised, live, work, and age play a significant role in shaping a person’s overall health and health...
Overcoming Anxiety and Finding Confidence as a Graduate Test Engineer
My first client-based project… everyone must start somewhere, right? Starting out as a graduate, the project presented me with a lot of firsts. My first time encountering...
Addressing Environmental Contamination from Healthcare Industry with Ecopharmaco...
The pace at which medical science is advancing is remarkable. Drug manufacturing and the use of prescription medications continue to rise dramatically around the world. At the...
8 Key Use Cases of AI/ML in BFSI
Any seasoned professional in the BFSI industry will tell you that providing customers with an exceptional experience is paramount. In this case it really comes down to dollars and...
7 Digital Transformation Initiatives Worth Pursuing Amid Soaring Inflation
Two years ago, inflation didn’t even make it into the top 20 issues that CEOs worried about. Now, it's one of the biggest concern preoccupying CEOs worldwide, thanks to a deeply...
Why Understanding Your Workload is Key During Cloud Migration Planning
Despite the apparent benefits of cloud migration, moving parts of your business can be a huge challenge if not approached properly. Without a strategy, migration can create...
8 Use cases of AI/ML in the Mortgage Industry
In the age of acceleration, artificial intelligence (AI) and machine learning (ML) are the key ingredients. AI enables the creation of new adaptive algorithms that are data...
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