About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. 

We enable #HumanFirstDIGITAL

Role : Python Lead Engineer

• A hands-on team lead is required to provide oversight and leadership in several Marquee applications
• Investigate and drive support resolution with senior external clients, internal stakeholders and other Marquee engineering teams. Serve as point of escalation for support issues.
• Troubleshoot and resolve complex technical issues, collaborating with cross-functional teams as needed.
• Manage escalations and incidents – directing the team and updating stakeholders. Able to ‘dive in’ to resolve issues.
• Managing staff rotas schedules and vacation planning
• Strong and confident communicator
• Engage with Stakeholders to assess needs and provide monthly reporting
• Ensure team are following standard processes and monitoring performance.
• Providing mentorship and guidance to junior team members to ensure successful resolution of issues
• Continuously improve processes and systems to increase reliability and reduce risk.
• Influence and suggest improvements on roadmap for enhancing Marquee client experience.

• Must have a proved record of team leadership in a support environment.
• Must have working knowledge and experience with Python OR Java, debugging API calls working with UIs.
• Must be willing to execute on support issues while also building out the function and automating resolution of repeat issues.
• Able to dive in and pick up issues and solve them or to coordinate the response and follow to resolution.
• AWS knowledge is an advantage.
• Must be presentable to clients and a clear, empathetic communicator able to talk to clients and stakeholders with confidence up to senior levels.

Our Commitment to Diversity & Inclusion:

Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)

Our Perks and Benefits:

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.

We also offer:

• Up to 10% bonus (based on company and personal performance).
• An employer pension scheme
• 25 days holiday + Statutory bank holidays, with the option to carry forward or 'cash-in' 5 days each year
• Access to YuLife wellness platform, subscription to Meditopia App, premium subscription to Fiit, life coaching & emotional wellbeing sessions, 24 / 7 virtual GP Access, Employee Assistance Programme
• Life Insurance & Income protection
• Enhanced Maternity Pay & Paternity Pay
• Cycle to work scheme.
• Travel loan scheme
• A Tech Scheme which lets you choose from over 5000 tech products at up to a 12% discount.
• Free unlimited Udemy account for every employee to support their continuous learning and improvement.
• Support in obtaining relevant certifications.