User expectations for products and services have never been higher. They seek out businesses and brands than can deliver personalized and seamless experiences that evolve with their needs. That requires fully understanding users across a continuous cycle of engagement. Businesses that effectively do this can create meaningful differentiation and drive dramatic improvements in business performance.
Apexon’s UX workshops provide a collaborative and action-oriented environment to help cross-functional teams better understand the real needs and wants of users and create solutions that truly meet those needs. The workshops are facilitated by skilled and unbiased design-thinking professionals using planned activities to advance your agenda and focus on finding solutions in the most cost-effective and efficient way.
Our end-to-end UX workshop services include:
UX Discovery workshops provide the insights needed to create and design products that meet the needs of your customers and elevate the human experience. They align your team’s understanding of user’s needs and pain points with your product and business goals.
Our UX experts will facilitate productive and non-biased discussion with you and your key stakeholders through engaging team-building activities. By the end of the workshop your organization will have a better idea of how to scope and plan for your next project.
Apexon’s UX Empathy workshops help your team better understand and connect with your users, which is essential for creating effective and user-centered products or services. Insights gained in the workshop will inform the design and development of your product or service to help ensure it meets the needs of customers.
At the end of the workshop, not only will your team align on what problems need to be solved, they will also better understand how they can collaborate during the development process to achieve the desired goals.
UX Design & Ideation workshops improve your development process by broadening your team’s perspective and integrating design thinking as part of your team culture going forward. The workshops bring your team together to generate and explore a wide range of potential solutions early in the design process. Our UX experts will help your team narrow down the ideas that make sense for your organization’s time and budget.
As a result, teams come away with more innovative and effective solutions that include well-defined problem statements, information architecture, wireframes and prototypes, and a backlog of user stories. The workshops also encourage collaboration and cross-functional teamwork, leading to stronger buy-in and ownership among the product team.
Apexon’s UX Prioritization workshops bring together different product stakeholders to identify the most pressing problems to solve and ensure the team is focused on the issues that will have the greatest impact on user experience. These workshops are ideal for those involved in the project planning process.
At the end of the workshop, your team will have a clear understanding of the users’ needs and priorities to guide the development process and ensure the project stays on track and meets its goals and objectives.
UX Evaluation/Validation workshops identify and confirm key pain points and opportunities for enhancement that align with your product’s vision. Validating designs before they go to development reduces potential usability issues and increases the likelihood that designs will meet your user needs.
At the end of the workshop, your team will have clear recommendations for improvements, and how you can move forward in your development process.
Apexon’s UX workshops deliver more than just a set of wireframes or design mockups. They create a shared understanding and vision for the product or service that everyone on the team can rally around. As a result, you will improve organizational productivity, increase sales and achieve new levels of customer satisfaction.
Specific workshop results for participants and cross-functional teams include:
A better understanding of the feature or project and its direction.
In problem-solving and decision-making abilities
Improved ability to work together and collaborate as a team after the workshop
Better ideas and solutions to address specific challenges and opportunities
Improved communication skills and a sense of belonging to a community after the workshop
Ability to apply the knowledge and skills they learn in the workshop to real-world scenarios
More commitment to achieving the goals and objectives of the workshop
We’re customer obsessed. We’re business smart. We’re brand savvy. We use data and measurable results as the foundation for all our decision making. We craft experiences and solutions that deliver results.
Our UX Workshop approach is built around five core foundations:
We drive the development of a clear plan of action focused on specific challenges and opportunities. Those plans are by definition readably implement-able and achievable.
Our engagements are built around a strong connection and relationship with our client partners.
Our ability to strengthen the collaboration and teamwork in your product organization is based on our own proven abilities internally at Apexon.
We consider the unique needs of your business, customers and technology to ensure that everyone is heard and that solutions meet the needs of all stakeholders. This creates an important sense of inclusivity and equity for participants.
We transform your brainstorming and learnings into actionable processes and frameworks.
Through our partnership with Apexon, we have been able to achieve many goals. One is to get our platform built with speed by helping our engineering teams and then we have also achieved our infrastructure goals of ISO certifications. Apexon team is helping us deploy the platform even faster from two or three times per week to five or six times a week.
Their(Apexon) attention to detail and continued focus on CD Valet has kind of proved that we made the right decision and we have expanded from one team to multiple teams. We are surveying about 31,000 CD rates on a weekly basis and Apexon plays a very important part in that process.
“The Infostretch team has been able to adapt, respond, support us and keep us on track all along the way. Their collaborative nature and our ability to tap into their expertise, their understanding of the space, and their experience with other customers has been invaluable.”
“You get more from Apexon than others - they bring thought leadership, collaboration, flexibility.”
