Success Story High Tech
Global Tech Giant Exponentially Increases Customer Reach with Cloud-based Apps
Gaining a competitive advantage in the technology business depends not only on operational efficiencies but also on the capability to evoke an emotional connection with the end user.
This Global Tech Giant wanted to connect directly with end consumers, expand reach across geographies, increase engagement, and drive end-user satisfaction. On the other hand, the customer also wanted to reduce roaming plans cost and enhance the guest experience for technology event attendees.
Using agile methodology and an outcome-based delivery model, Apexon delivered significant benefits, including:
A root cause analysis of the customer’s problems revealed the following challenges that needed immediate attention:
Increasing Costs Increasing costs of mobile roaming plans making it difficult to access catalogs
Poor Engagement Poor engagement with technology symposium guests
Digital Product Catalog Lack of a digital product catalog for end users
Offline Access Lack of offline access to product catalogs
Apexon developed three different applications that included:
Native cloud-based Catalog Apps Building a native cloud-based Catalog App to run on iOS devices with the following features:
Roaming Mobile App Developing a roaming mobile app that would:
React Native hybrid app Building a React Native hybrid app for managing the technology symposiums with built-in features for:
