Conversational AI comes to the forefront
Chatbot and natural language solutions now enable people to search for knowledge, raise tickets, query transactions, renew memberships, book travel, schedule appointments, transfer money, and engage across multiple journeys.
This is what is known as Conversational AI, and it is the key to advancing automation and self-service for customers and employees.
ServisBOT and Apexon combine conversational AI technology and proven digital expertise to help enterprises accelerate the implementation and maintenance of natural language and chatbot solutions to transform their customer and employee engagement models.