Technology services to meet the demands of the financial services industry

Fact Sheet

TECHNOLOGY SERVICES TO MEET THE DEMANDS OF THE FINANCIAL SERVICES INDUSTRY, REGULATORS & YOUR CUSTOMERS

BFSI Services
BFSI technology services

Open Banking + Omni-Channel Banking = Smart Banking

Changing customer expectations, new competitors and increased regulations are creating a digital perfect storm in banking, financial services and insurance (BFSI), creating a level of disruption not seen in generations.

Yet challenges bring opportunities which means that BFSI players have the opportunity to re-think their business models, transform their customer experience and boost returns.

managed it services to bfsi

Apexon is a digitally native company that is helping banks and financial institutions overcome industry disruptions and transform their businesses.

Clients in retail, commercial banking, lending, mortgage, payments, and direct banking all rely on Apexon to help them respond nimbly to market change, provide a differentiated experience to customers and expand revenue streams.

Our combination of technical expertise and software accelerators increase time-to-market and efficiency for banking and financial services companies enabling clients to launch their digital products and platforms faster and more efficiently with the highest possible service levels.

About apexon

1200+ Digital
Engineers

Headquartered
in Silicon Valley

Additional Locations:
New York, London and India

Backed by Goldman Sachs
& Everstone Capital

How we deliver
UNIQUE FINTECH ACCELERATORS
Unique FinTech Accelerators for Faster Time-to-Market
CLIENT-FIRST CULTURE
CLIENT-FIRST CULTURE
EXPERTISE IN EMERGING TECHNOLOGY
DEEP EXPERTISE IN EMERGING TECHnology
DISTRIBUTED AGILE GLOBAL TEAMS
DISTRIBUTED AGILE GLOBAL TEAMS
DATA-DRIVEN USER EXPERIENCE
DATA-DRIVEN USER EXPERIENCE
PROGRESSIVE DELIVERY
PROGRESSIVE DELIVERY
CHALLENGES & TRENDS

BANKING, FINANCIAL SERVICES & INSURANCE (BFSI)

Hyper-Personalization
Hyper-Personalization
Hyper-Personalization

Banking customers expect highly personalized digital experiences with offerings tailored to their specific needs and interests. To do this, banks must be able to leverage the wealth of data available to them via new digital applications, AI and big data. This is the key to meeting the companies needs, increasing customer loyalty, and increasing their share of customer financial activity.

Neo-Banks
Neo-Banks
Neo-Banks

Being entirely online without any physical branch, neo-banks are taking the FinTech industry by storm on a global level. Customers are moving away from physical banks and physical cash, and more towards online banking and wallets. This represents a real threat to banking revenue streams.

Open Banking
Open Banking
Open Banking

Banks are embracing open banking systems to monetize data by sharing and distributing data through API’s, and quickly developing and cross-selling offerings to gain market share. Doing this successfully requires navigation of new regulations and technology requirements.

Robo-Advisors
Robo-Advisors
Robo-Advisors

Technology has enabled us to simply and efficiently automate many financial processes. With little or no human intervention, FinTech companies can provide cost-effective and convenient experiences to customers powered by algorithm-driven and automated financial planning services.

Digital Lending
Digital Lending
Digital Lending

Market-wide digital disruption and an increasingly digital native customer base is driving strong growth in digital lending. Non-bank players have been successful in capturing significant market share in the mortgage and personal loan markets. Many FinTech companies are complementing traditional customer data such as bank accounts and transaction records with alternative data models such as online ranking, social media, and psychometry testing to target and appeal to new customers.

Payment Innovations
Payment Innovations
Payment Innovations

Payments have become a core part of the customer experience in many industries yet there are tremendous inefficiencies in traditional payment systems; e.g., paper checks, manual approval processes, and tedious backend reconciliation. Removing the friction for both payers and billers by embedding innovations, enhancing customer value and loyalty through rewards, and ensuring end-to-end security are the top priorities.

Rising Customer Expectations
Rising Customer Expectations
Rising Customer Expectations

Millennials and Gen-Z consumers expect a superior, seamless, and consistent experience across all touchpoints – whether its branches, online, or via a mobile app. In order to deliver smooth, engaging end-to-end experiences, financial institutions need to digitally engineer highly trusted, intuitive services that provide the right financial information at the right time based on the customers’ unique requirements.

APEXON

BFSI FRAMEWORK

Customer Journey Touchpoints (Provide OMNI-CHANNEL Experience)
bfsi framework
Focus Areas
  • Omni-Channel Experience Design
  • Core Banking Modernization
  • Process Digitization & Automation
  • Loyalty & CDP
  • Open Banking / Banking-as-a-Service
  • Payment Modernization
  • Digital Assistant & Virtual Advisors
CUSTOMER SEGMENTS
  • Retail Banking
  • Consumer Loans
  • Payments (B2B & B2C)
  • Business Banking
  • Capital Markets
  • Wealth Management
  • Insurance

DELIVERING RESULTS FOR OUR BFSI CLIENTS

Banking-as-a-Service

Banking-as-a-Service

Developed applications for real-time credit assessment, PSD2-as-a-Service, multibank aggregation, holistic 360° financial view.

Payment and Financial Services

Payment and Financial Services

Developing and implementing rewards, loyalty, payments and customer analytics solutions. Included application development and quality engineering.

Technology Platform for P&C Insurance Industry

Technology Platform for P&C Insurance Industry

Developed and deployed white-label API-based platform for claims processing. Scope included microservices platform and process digitization.

LARGEST BANK
IN THE US

Software Development, Delivery and Integration

Modernizing its software delivery processes and tools; deploying test automation and DevOps for faster time-to-market and improved operational efficiency. Includes mobile development, open banking and partner integration.

Large Financial
Institution

Digitizing Business and Digital Delivery Process

Enabling a seamless, omni-channel experience for customers. Automation streamlined time-consuming, manual testing processes, accelerating delivery of new digital services.

bsfi client crux

Making Data Seamless, Operational & Actionable​

Re-architect and redevelop existing backend of an analytics platform for better scalability. Development of microservices platform. Supporting backend development. DevOps and CI/CD.

bsfi client digital banking club
bsfi client big financial group
bsfi client fund access
bsfi client asset management

PARTNER ECOSYSTEM

amazon web services

Apexon is an Advanced Consulting Partner with over 100 AWS Certified Experts

Helping organizations take better advantage of the cloud to accelerate the time-to-market and increase agility.

aws certified professionals
aws certified partner network
UI/UX services for Adobe from strategy & design

Apexon is a Bronze Solution Partner

Helping organizations by providing end-to-end UI/UX services for Adobe from strategy and design to deployment, testing and support; incorporating the latest digital tech including Voice/Chatbots, adaptive interfaces, AR/VR and Bluetooth connectivity.

adobe bronze solution partner

FAQ’s – BFSI

BFSI stands for Banking, Financial Services, and Insurance. It’s an acronym that encompasses the entire spectrum of financial institutions and services including banks, credit unions, insurance companies, investment firms, and other related entities. Essentially, it represents the industry sector responsible for managing, facilitating, and safeguarding financial transactions and services.

BFSI digital solutions refer to the technological innovations and platforms tailored specifically for the banking, financial services, and insurance sectors. These solutions encompass a wide range of applications including online banking portals, mobile banking apps, digital payment gateways, blockchain technology for secure transactions, financial management software, fraud detection systems, digital wallets and customer relationship management (CRM) tools. Additionally, they may include AI-powered chatbots for customer support, data analytics for risk assessment, and cybersecurity measures to protect sensitive financial information. In essence, BFSI digital solutions streamline operations, enhance customer experience, and drive innovation within the financial industry.

The BFSI sector is rapidly embracing digital transformation. Key trends include the adoption of big data analytics for customer insights, AI-driven solutions to enhance the digital customer experience, and the integration of mobile platforms for seamless digital banking and insurance services. Banks and financial services are increasingly focused on offering personalized, secure, and convenient services through digital channels.

Big data plays a crucial role in the BFSI industry by providing valuable insights into customer behavior, risk management, and operational efficiency. Financial institutions use big data to enhance fraud detection, optimize products and services, and deliver a more personalized digital customer experience. This data-driven approach helps banks and financial services remain competitive in a fast-evolving digital landscape.

The BFSI sector is adapting to the changing customer expectations by offering a range of digital products and services that prioritize speed, convenience, and personalization. Banks and financial services are investing heavily in fintech innovations, mobile banking apps, and secure online platforms to meet the growing demand for a seamless digital customer experience. These efforts ensure that customers can access financial services quickly and efficiently.

The insurance industry within the BFSI sector is transforming through digital platforms that enhance underwriting processes, improve customer claims experiences, and enable more efficient management of policies. Big data, AI, and machine learning help insurers develop more accurate risk assessments and offer personalized insurance products to meet evolving customer needs.

Banks and financial services are leveraging advanced technologies like big data, AI, and machine learning to offer personalized products and services tailored to individual customer needs. Digital platforms provide real-time access to banking services, while chatbots and AI-driven tools help resolve queries faster, improving the overall digital customer experience.