Scale patient engagement and deliver faster business results with purpose-built solutions
Pharma and MedTech companies work hard every day to create a healthier world and discover preventions and cures for complex health conditions. But the rapidly evolving expectations of patients and providers and changing healthcare landscapes make it challenging to meet demands.
As an experienced Salesforce implementation partner, Apexon can deliver a robust life sciences platform capable of:
Accelerating R&D Innovation
Reduce time to market by integrating systems and teams on a single, secure platform that is accessible from any device. Strengthen patient recruitment and retention with personalized engagement management and transform therapy development with a holistic view of trials.
Connecting Patient Experiences
Bridge the silos in patient engagement by delivering therapeutic-specific support programs at scale, creating connected personalized engagement journeys, patient education and tracking performance with built-in analytics and AI.
Transforming Virtual Sales
Deliver a fully connected virtual selling experience on a single platform to accelerate positive business results. Drive engagement beyond video conferencing and close more business with intelligent, actionable insights.
Apexon has a 4-pronged approach to address the needs of modern pharma and MedTech companies:
Manage connected patient journeys encompassing targeted campaigns, volunteer enrollments, appointment scheduling, activity reminders, post appointment wellness surveys, and continuous patient education and adverse events monitoring – all in a single platform of engagement
Increase adherence to protocols and probability of success in finding breakthrough treatments, increased enrollment rates, better quality of referrals, reduction in volunteer drop-off or no-shows, educate patients and bring transparency about risks and benefits
Provides a workflow orchestration solution to curate personalized responses to medical/clinical inquiries from physicians and key opinion leaders
Build trust in products and accelerate the capture of market shares
Helps patients to easily enroll in therapy-specific support programs, personalized care coordination, continuous wellness education, and deriving actionable insights from connected devices plays a significant role in ensuring patients are following the right protocols
Pharmaceuticals help patients get the support they need to effectively manage their treatment plans, that in turn defines the sustained effectiveness of their products
Centralizes territory, account, and product data to standardize processes, automate tasks, and surface insights on any device
Field sales and medical sales liaisons can view sales territories, opportunities, medical inquiries, sample requests, and field inventory all in one single system in real-time
Through the entire pharma and MedTech lifecycle— Early Stages R&D, clinical development, manufacturing and supply chain, marketing, sales, provider support, and patient services— Apexon can extend Salesforce Health Cloud to offer several systems of engagement including:
Core Salesforce
CRM
Personalized
Mobile Apps
Provider
Portal
Patient
Portal
Supplier
Portal
Tele
Health
And with every system of engagement comes a set of core capabilities designed to drive business value. These core capabilities include:
Patient Support Programs Enables management of end-to-end engagement lifecycle for Patient Support Programs to improve access, usage, and adherence to therapy protocols ensuring greater success of their products.
R&D Operations Transform therapy development and reduce time to market by unifying teams and data for greater transparency and collaboration.
AI-Powered Analytics Put marketing, sales, and consumer data at your fingertips with AI-powered analytics native to Salesforce. Engage, collaborate, and act on insights with intelligent analytics.
